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How xa66 Handles Your Personal Information

Your account data, payment details, and browsing activity on xa66 are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

Account DatabKash & Nagad Payment InfoCookie ControlsData Retention Policy
xa66 How xa66 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat widget from your account dashboard to raise a data query directly with our Bangladesh support team. Responses are handled during active support hours.
Email Support Send your data access or deletion request to our support email. Include your registered account details so we can locate and action your request without delay.
Account Settings Some data preferences — like marketing contact opt-outs — can be managed directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Your account is protected with OTP verification on login and sensitive actions. We do not store your bKash or Nagad PIN — payment authentication happens inside those apps, not on our servers.

Cookie Usage

We use session cookies to keep you logged in across your mobile browser and desktop. Analytics cookies help us understand which pages load slowly on mobile — you can opt out via your browser settings.

Data Retention

Active account data is retained while your account is open. After closure, we keep records for the period required under applicable law, then delete or anonymise them. You can request a copy of your data at any time.

Requesting Changes

To correct, export, or delete your personal data, contact support via live chat or email with your account details. We aim to respond to data requests within a reasonable timeframe under applicable rules.

Common Questions About Your Privacy

We collect your registration details, device information, and transaction records. Payment data from bKash, Nagad, or Rocket is limited to what is needed to process and verify your transactions.

We do not sell your data. We share only the minimum required with payment processors like bKash and Nagad to complete transactions, and with service providers who help us operate the platform securely.

We retain records for the period required by applicable law after account closure. Once that period ends, your data is deleted or anonymised. You can ask us what we hold at any time.

Yes. Contact our support team via live chat or email with your account details. We will locate your records and respond to your access or deletion request within a reasonable timeframe.

We use session cookies for login continuity across your phone browser and desktop. Analytics cookies are also used. You can manage or block cookies through your browser settings at any time.

Access and data processing depend on your local law and eligible regions. If you are in Bangladesh, your use of xa66 and the data we handle is subject to applicable local legal requirements.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.